QUARTER PONY | VELVET STICKER

• Orders are usually processed and shipped within 2-3 business days. Once shipped, delivery times vary based on your location, typically between 5-7 business days.
   
• Once your order is shipped, you will receive a tracking number via email.
   
• If your order arrives damaged or is incorrect, please reach out to us at info@thedustypagesbookshop.com within 7 days of receiving your order. It is important to us to solve any issues promptly and ensuring your satisfaction. However, please note that damages incurred during shipping or lost packages are beyond our control. In such cases, a claim will need to be filed directly with the shipping carrier.

The Dusty Pages Bookshop does not offer returns on books.

ALL BOOKS ARE FINAL SALE.

Conditions for Returns:

• Returns must be initiated within 3 days of receiving your item(s) via email. Customer is responsible for shipping costs sending the item(s) back.
• Exchanges are only accepted on Kindle Cases.
• A valid receipt or proof of purchase (Name, phone number, email address and order number) is required for all returns.
• The item must be in its original condition.
• Please note that shipping costs for returned items are the responsibility of the customer unless the return is due to a mistake by The Dusty Pages Bookshop
• KINDLE CASES: Please confirm your Kindle Model before ordering. If you accidently order the wrong size, please initiate an exchange via email within 3 days of receiving your item(s). Exchanges are only accepted on Kindle Cases for the exact item originally ordered. Customer is responsible for shipping costs sending the case(s) back, and will be charged a flat-rate shipping fee to receive the correct size.

Refunds:

Upon receiving the returned item(s) and verifying its condition, we will issue a refund to your original payment method.

If you have any questions or concerns about our return/exchange policy, please reach out to us via email!

To start a return or exchange, contact us at info@thedustypagesbookshop.com